Performance Management made easy

Performance Management made easy

Our HR experts helps thousands of businesses make performance management easy by helping them with the correct policies and procedures, and open communication to aid development.

Performance Management made easy

2,000+ UK businesses choose citrusHR’s friendly, flexible approach

Performance management isn’t all about poor performance.

It’s important for business owners and managers to give continuous feedback to their team, setting targets and objectives and spending time on their development to get the best out of them.

As seen in

The Guardian logo
The Guardian logo
The Guardian logo
The Guardian logo

As seen in

The Guardian logo
The Guardian logo
The Guardian logo
The Guardian logo

What is performance management?

Performance management is about getting the best out of your employees. It means keeping a track of your team’s performance and helping them to continuously develop their skills so that they can contribute further to the team.

Having a performance management procedure in your business means that managers should set objectives for their team, track performance continuously and help them to improve, and hold them accountable for their work.

It’s centred around a two-way discussion between the manager and employee, and is focused on open communication and feedback, helping them work towards their objectives.

What’s involved in performance management?

Most performance management stems from a performance review. You set objectives and review these on a regular basis, considering how the individual has performed across the period.

These conversations often raise areas for improvement, or areas of poor performance, which should be handled quickly and appropriately.

As a manager, you should have regular conversations with your direct reports to make sure that they have the skills and tools available for them to be an efficient member of the team and work towards achieving the business objectives.

You should log all of this within your appraisal software, to keep track of everything you’ve discussed.

How we can support you with performance management

Our HR support team have decades of experience helping businesses with performance management.

Our experts will work closely with you to build legally compliant procedures to help you get the most from your people, and capability procedures and disciplinary procedures to follow, should someone be underperforming.

Should you experience a capability issue or disciplinary issue, our HR experts will guide you through the process and advise you on what steps you should take to support the employee in overcoming the challenge and becoming efficient in their role.

We also provide management guides on capability issues, which all your managers can access to help them through any situation that may arise.

Why choose our HR Support Service?

Terms that put you first

Monthly rolling contract, no lock-ins.

Personal touch

We’ll tailor everything we do to your needs.


Powerful HR software

HR that's fit for modern businesses.

Employment law experts

Our in-house legal team have decades of experience.

We're the trusted HR partner for 1000+ UK businesses

  • Carpenter Box
  • Cloud Accountant
  • Redstone

Nathan Keely headshot

“The clients we have introduced to citrus HR are delighted. It adds great value to the offering we give our clients.”

Nathan Keely, Carpenter Box

“A valuable addition to our service, which blends seamlessly with our core accountancy business.”

Duncan Lloyd, Cloud Accountant

Claire Macarthur headshot

“citrus HR as a value-added service has now become a matter of course for us at Redstone.”

Claire Macarthur, Redstone