Meet the team

You need properly qualified, experienced people who are easy to talk to and give you the time you need. And that’s what we deliver – guaranteed.

HR and Employment Law

Our HR consultants are all fully qualified with the Chartered Institute of Personnel Development, and all have over ten years’ experience working in HR. They have chosen to work with us because they share our commitment to helping small companies properly.

We also work in conjunction with fully qualified Health & Safety consultants, to provide you with comprehensive advice and support should you wish.

Kirsty S.

Co-Founder & HR Consultant

Jane M.

HR Operations Manager

Laura R.

HR Consultant

Claire D.

HR Advisor

As a HR consultant I advise our customers on the full range of issues that arise in the workplace throughout the employee life cycle. This includes advice on recruitment and onboarding, reward and benefits, managing family friendly leave and holidays, employee engagement and performance management and appraisals. I also support our customers with the day to day employment relations Issues that arise such as disciplinaries and grievances and redundancies.

I have a post graduate diploma In Human Resource Management (CIPD Level 7 accredited) and a LLB (Hons) In law.

I have decades of experience in the people management arena and have worked in professional services, technology, media and online retail.

In my spare time I enjoy going to the theatre and have recently started to study the History of Art!


As an HR Advisor, I work alongside citrusHR’s HR Consultants supporting with HR advice and the document review and contract process.

Before joining citrusHR I worked as an HR Advisor at the head office of a global retailer in London.

I am currently studying Human Resources Management with the Open University during my spare time, after gaining the CIPD level 3 Certificate in Human Resources Practice in 2016. Prior to this I completed my BA (Hons) in French and Spanish at the University of Exeter.

I enjoy spending my weekends venturing back to London or exploring Cornwall and Somerset.


As HR Operations Manager, I oversee the Customer Services and HR/Legal teams.  I am responsible for ensuring our customers are well supported throughout their journey, receiving outstanding levels of support and advice.  As part of the Senior Management Team I am also responsible for advising on HR best practice and supporting citrusHR to achieve its business goals and objectives.

Before joining citrusHR I spent 16 months as Head of Central Services at health and social care experts Carterwood and prior to that I spent 5.5 years working as Head of HR & Training for Dementia Care, a dementia charity based in Newcastle upon Tyne.

I am MCIPD qualified and have a degree in BA(Hons) Human Resource Management.

I have a love for travel, be it near or far, and look forward to wherever my next destination may take me..!


Sue L.

Legal Content Editor

Kate R.

HR Administrator

Helen H.

Employment Lawyer (In house)

Kate L.

HR Consultant

Suzy G.

HR Advisor

Maria W.

HR Consultant

Dennis P.

HR Advisor

Customer Service Team

Our Customer Service Team are your day to day contact, ready and willing to connect you with our HR team or to support with any queries regarding our HR software.

Malachi D.

Customer Service Team Leader

Kezia P.

Customer Service

William P.

Customer Service

Jade F.

Customer Service

As a Customer Service and HR Administrator, I help our customers get the most out of their citrusHR account and the service they have with us. This can be anything from helping with technical queries, setting up accounts and aiding our HR/Legal Team. In a nutshell I am responsible for ensuring our customers are happy and receiving high quality customer service.

Before joining citrusHR I spent time working within customer service in both support and managerial roles, and studying.

I have a BA(Hons) in Media Communications with Education Studies and an MA in Creative Media Technologies. I also took some time out recently to complete a Level 3 course for a ‘Veterinary Assistant’ which led to me volunteering at my local cats and dogs home.

I love to watch films with my husband and chill out with our cat Frankie.


Callum O.

Customer Service

The wider team

David L.

Co-Founder and MD

Sara P.

Client Engagement Specialist

Alistair M.

Customer Development Specialist

Vicky B.

HR Software & Payroll Expert

Zoë J.

Partnerships Manager

Bertie L.

Chief Morale Officer

Lucy S.

Marketing Director

Ellie M.

Digital Marketing & Growth Executive

Alice H.

HR Project Manager (Software)

Andrei T.

Software & Usability Tester

Louise S.

Office Manager

Why citrusHR?