Meet the team
You need properly qualified, experienced people who are easy to talk to and give you the time you need. And that’s what we deliver – guaranteed.
HR and Employment Law
Our HR consultants are all fully qualified with the Chartered Institute of Personnel Development, and all have over ten years’ experience working in HR. They have chosen to work with us because they share our commitment to helping small companies properly.
We also work in conjunction with fully qualified Health & Safety consultants, to provide you with comprehensive advice and support should you wish.
Co-Founder & HR Consultant
HR Operations Manager
As a HR consultant I advise our customers on the full range of issues that arise in the workplace throughout the employee life cycle. This includes advice on recruitment and onboarding, reward and benefits, managing family friendly leave and holidays, employee engagement and performance management and appraisals. I also support our customers with the day to day employment relations Issues that arise such as disciplinaries and grievances and redundancies.
I have a post graduate diploma In Human Resource Management (CIPD Level 7 accredited) and a LLB (Hons) In law.
I have decades of experience in the people management arena and have worked in professional services, technology, media and online retail.
In my spare time I enjoy going to the theatre and have recently started to study the History of Art!
As an HR Advisor, I work alongside citrusHR’s HR Consultants supporting with HR advice and the document review and contract process.
Before joining citrusHR I worked as an HR Advisor at the head office of a global retailer in London.
I am currently studying Human Resources Management with the Open University during my spare time, after gaining the CIPD level 3 Certificate in Human Resources Practice in 2016. Prior to this I completed my BA (Hons) in French and Spanish at the University of Exeter.
I enjoy spending my weekends venturing back to London or exploring Cornwall and Somerset.
As HR Operations Manager, I oversee the Customer Services and HR/Legal teams. I am responsible for ensuring our customers are well supported throughout their journey, receiving outstanding levels of support and advice. As part of the Senior Management Team I am also responsible for advising on HR best practice and supporting citrusHR to achieve its business goals and objectives.
Before joining citrusHR I spent 16 months as Head of Central Services at health and social care experts Carterwood and prior to that I spent 5.5 years working as Head of HR & Training for Dementia Care, a dementia charity based in Newcastle upon Tyne.
I am MCIPD qualified and have a degree in BA(Hons) Human Resource Management.
I have a love for travel, be it near or far, and look forward to wherever my next destination may take me..!
As HR Consultant I provide advice and support on all aspects of HR.
I bring extensive HR experience gained within corporate functions, retail, distribution and funeral care. My specialisms are employee relations and reward and I am passionate about supporting mental health in the workplace.
I am a Chartered MCIPD member and a qualified user of psychometrics including the Myers Briggs Type Indicator.
I joined citrusHR in January 2019 as a HR Advisor. My day to day role involves supporting the HR Consultants with document reviews, contract generation and advising customers.
Before I came to citrusHR I worked for a University in London for four years as a HR Officer for sessional staff and prior to that I worked at an Occupational Health Provider as an HR Co-Ordinator in Yorkshire.
I am Assoc CIPD qualified.
I love to watch live music, whether that’s a local band or a stadium concert.
Customer Service Team
Our Customer Service Team are your day to day contact, ready and willing to connect you with our HR team or to support with any queries regarding our HR software.
Customer Service Team Leader
At citrusHR I’m based within the Customer Service department. My role consists of overseeing the Customer Service team, supporting them and their development, along with helping the team to deliver the best support and assistance at all times for our customers.
Prior to my current role at citrusHR I spent a number of years gaining Customer Service experience across the Private Health and Retail sectors, which has helped me understand the different support needs of our diverse customer-base.
Additionally, I’m an associate member of the CIPD.
As a Customer Service and HR Administrator, I help our customers get the most out of their citrusHR account and the service they have with us. This can be anything from helping with technical queries, setting up accounts and aiding our HR/Legal Team. In a nutshell I am responsible for ensuring our customers are happy and receiving high quality customer service.
Before joining citrusHR I spent time working within customer service in both support and managerial roles, and studying.
I have a BA(Hons) in Media Communications with Education Studies and an MA in Creative Media Technologies. I also took some time out recently to complete a Level 3 course for a ‘Veterinary Assistant’ which led to me volunteering at my local cats and dogs home.
I love to watch films with my husband and chill out with our cat Frankie.
As a member of the Customer Service Team I provide HR administration, system support and a friendly and professional customer journey by working closely with out HR Consultants and our Sales team.
I am also involved in getting our larger companies set up on our HR software, providing training and being on hand through each step of the process to help roll it out to their employees.
My entire professional background has been in Customer Support and Administration, mainly in the insurance industry.
Before joining the team at citrusHR I had been living in Wellington, New Zealand. And in previous years I have done Project work for AIM in Tanzania. I hope to do even more in the future.
My job within the customer service team is to ensure day to day that our customers are getting the support they need, whether that is system related or HR related. I am very involved in the set up process of new customers and helping customers that have gone through a document review process with our HR/Legal Team.
I have recently graduated from Bath Spa University with a BA (Hons) in Business Management, accredited by Axelos PRINCE2 Project Management, which is where I first became interested in working within HR.
I enjoy running, yoga, reading, travelling and being by the sea.
The wider team
Co-Founder and MD
Client Engagement Specialist
Client Engagement Specialist
Client Engagement Specialist
Chief Morale Officer
Content and Social Media Marketing Manager
Customer Development Specialist