Staff / employee handbook

Equip your organisation with employment policies that meet legal requirements and provide a platform for your business and your people to grow.

Key features:

  • Part of the citrusHR support service
  • HR and employment law made refreshingly simple
  • Flexible terms
  • Competitive pricing

As seen in:

1,000+ UK businesses choose citrusHR's friendly, flexible approach

An employee handbook designed around your needs

Tailored to your needs

We’ll create a suite of policies that are tailored to your business’ specific requirements.

Enhanced maternity/paternity

If you want to give a little more to your staff, we’ll work with you to achieve that.

Sickness absence policy

Set out clear rules around how time off should be managed, helping your staff to focus on getting better.

Anti-harassment and bullying policy

Let your team know they are protected by a supportive, safe workplace.


Protect your business and your employees with a privacy notice and data retention policy.

Social media policy

Clearly communicate what’s acceptable and what’s not when your employees use social media

The importance of a company staff/employee handbook

Employment policies are not a legal requirement, but they certainly are crucial documents when it comes to employing people and we strongly recommend that you have a set which are appropriate for you and up to date.

Employment policies set out how your employees should behave in a variety of situations while working for your company. After all, telling people what you expect of them is important if you want them to behave a certain way. And if an incident ever arises where one of your team has not followed the policy, you can take action sensibly and more easily with that policy in place.

What to include in a staff handbook

Different organisations have different activities and roles, and so will need an appropriate set of employment policies to address their needs. And these can change over time—for example many companies now have a Social Media policy and some also have an e-cigarette policy, neither of which would have existed fifteen years ago.

As part of our service, we can provide you with a staff handbook with all the employment policies you need to ensure that you’re covered. And if you already have your own we will review those to check that they are sufficient to meet your needs, and suggest new policies you might wish to add or changes we recommend you make.

citrusHR staff handbook contents

We offer 25 standard employment policies which will cover all the areas most companies might need, and we’ll work with you to tailor these documents to the specific needs of your business.

Policies are divided into six key areas;

  • Family Friendly
  • General
  • Performance and Conduct
  • Wellbeing
  • Grievance
  • Redundancy

We will discuss with you which policies are necessary for your staff, and work to ensure they are tailored to your particular needs. For instance, you may want to offer an enhanced maternity or paternity policy, or go beyond statutory requirements for compassionate leave. Our expert HR consultants will put together the staff handbook that’s right for your business.

We’ll keep your policies up to date, so that as the law changes we will adjust policies as needed. This means you can relax knowing that your employment policies will always be up to date with the law.

Access your staff handbook online, on mobile

Your staff can access all of your company’s policies any time, from any device, using citrusHR’s powerful online HR software.


HR Support for UK businesses

Our friendly, flexible and cost-effective HR Support Service is here to help with all of your HR problems. Find out more about how we keep your business compliant and set you up to succeed.


Why choose our HR Support Service?


Terms that put you first

Monthly rolling contract, no lock-ins.

Personal touch

We’ll tailor everything we do to your needs.

Powerful HR software

HR that's fit for modern businesses.

Employment law experts

Our in-house legal team have decades of experience.



Running a small business is complex enough, so we’ve made our pricing structure and our terms simple and flexible.

  • No set up fees
  • No minimum contract
  • No hidden charges

How it works

£7 per employee


£50 flat fee

per month (plus VAT)

Work it out

We're the trusted HR partner for 1000+ UK businesses

  • PR/Communications
  • Finance
  • Media
  • Technology
  • Property

"I really value being able to pick up the phone whenever I need advice and speak to a friendly expert I can trust. And the software saves us huge amounts of time - essential for a busy PR agency!”

– Nick Vellacott, Highlight PR

“citrusHR have taken us through contract reviews and provided us with a fantastic staff handbook and employment documents. We’ve also found the ability to set and track employee goals within the system has really helped us to manage performance.”


– Anna Hall, Sound Financial (Case Study)

“It helps me to sleep at night knowing all our contracts and policies are compliant. And that if any issues do arise, citrusHR’s expert advisors are on hand to help us deal with them appropriately.”

– Derek Moore, Coffee & TV (Case Study)

“Having quick, easy access to expert advice has given us the reassurance that we're following the right HR procedures and our business is protected.”

– Jen Collins, The Filter

“The set up process was really easy and it was nice to know there was advice on hand whenever we needed it. The citrusHR consultant went above and beyond our expectations.”

– Matthew Squirrell, Dove and Hawk


Talk To The HR & Payroll Experts


Our location

18E Charles Street,
Bath, BA1 1HX