Expert advice on employee disputes

Our team will help you to get the best outcome possible from difficult employee disputes, with expert HR advice whenever you need it and robust employment documents for your business.

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1,000+ UK businesses choose citrusHR's friendly, flexible approach

Resolve workplace conflicts quickly and effectively

Experience and expertise

Our consultants will help you manage difficult situations.

Avoid costly tribunals

Our goal is to prevent employee disputes spiralling out of control.

Remove uncertainty

We’ll help you put policies in place that make your business robust.

Managing employee disputes

It is highly likely that at some stage as an employer you will find yourself with a dispute with a member of staff. How serious an issue this becomes will depend to some degree on your member of staff, but to a much larger extent on how you handle the situation.

Staff disputes are highly stressful and emotional for any UK business. Our HR consultants have all advised on hundreds of disputes, and can use their experience and knowledge of employment law and best practise to come up with a sensible, calm approach to guide you through this.

We have been able to resolve the vast majority of our customers’ staff disputes without getting to employment tribunal. This saves both the customer and their member of staff lots of time, stress and money, and therefore is what we will always try to achieve.

How we can help with staff disputes

Having clear documents which set out what you expect from your employee, and what you will pay your employee, is an important step in avoiding disputes. Providing your staff with easy access to these documents can really help, too. Our customers can use our web-based software for this free as part of our service.

Our consultants can come and meet you in person if you like, and can accompany you to a meeting with the employee involved, which some of our customers find helpful. We charge extra for any visits our consultants make.

If a dispute does not get solved and ends up going to an employment tribunal, we would normally recommend that you hand over to an employment lawyer. We can recommend one near you, or are happy to work with someone you know if you prefer. The lawyer would represent you at the tribunal. Maintaining accurate and up to date records of the stages of this dispute is really helpful at proving your case.


HR Support for UK businesses

Our HR Support Service is here to help with all of your HR problems.


Why choose our HR Support Service?


Terms that put you first

Monthly rolling contract, no lock-ins.

Personal touch

We’ll tailor everything we do to your needs.

Powerful HR software

HR that's fit for modern businesses.

Employment law experts

Our in-house legal team have decades of experience.



Running a small business is complex enough, so we’ve made our pricing structure and our terms simple and flexible.

  • No set up fees
  • No minimum contract
  • No hidden charges

How it works

£7.50 per employee


£50 flat fee

per month (plus VAT)

Work it out

We're the trusted HR partner for 1000+ UK businesses

  • PR/Communications
  • Finance
  • Media
  • Technology
  • Property
  • Consultancy

"I really value being able to pick up the phone whenever I need advice and speak to a friendly expert I can trust. And the software saves us huge amounts of time - essential for a busy PR agency!”

– Nick Vellacott, Highlight PR

“citrusHR have taken us through contract reviews and provided us with a fantastic staff handbook and employment documents. We’ve also found the ability to set and track employee goals within the system has really helped us to manage performance.”


– Anna Hall, Sound Financial (Case Study)

“It helps me to sleep at night knowing all our contracts and policies are compliant. And that if any issues do arise, citrusHR’s expert advisors are on hand to help us deal with them appropriately.”

– Derek Moore, Coffee & TV (Case Study)

“Having quick, easy access to expert advice has given us the reassurance that we're following the right HR procedures and our business is protected.”

– Jen Collins, The Filter

“The set up process was really easy and it was nice to know there was advice on hand whenever we needed it. The citrusHR consultant went above and beyond our expectations.”

– Matthew Squirrell, Dove and Hawk

Sara Cheeney

“I’ve been working with Citrus HR for a few years now and they have been amazing & taken all the stress out of HR. From Staff Contracts, holidays, commission structure, new legal updates, staff issues, Citrus are at the end of the phone or email to take all the stress out of employment & their online system is so easy to update, I love working with them.”

– Sara​ Cheeney, Clinic Success


Talk To The HR & Payroll Experts


Our location

18E Charles Street,
Bath, BA1 1HX

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