
Absence Management made easy
Our HR experts helps thousands of businesses make absence management easy by helping them with the correct policies and procedures and providing advice and guidance.

2,000+ UK businesses choose citrusHR’s friendly, flexible approach
Helping you manage sickness absence
Periods of employee absence are inevitable, but they can be disruptive and expensive, especially for small businesses. Our HR experts can help you manage absence effectively, with minimal impact to your business.
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What is absence management?
Absence management is all about having the policies and processes in place to handle staff sickness, leave and other absence types.
To keep disruption to a minimum in the short term, many small businesses are often tempted to cut corners with absence management. Unfortunately, this can be a big risk, leaving you vulnerable to tribunal claims.
But that’s why we’re here to help. Some of the things we will help with are:
- Documenting your absence management process in a sickness absence policy
- Ensuring your process complies with UK employment law
- Helping you ensure you treat everyone fairly and consistently in line with your policy
- Allow you to keep documentation of absences in your new HR software
Advice on Statutory Sick Pay (SSP)
A question we get from small business owners all the time is “do we have to pay SSP?”
As a smaller business, covering Statutory Sick Pay can feel like a considerable financial burden, but provided the employee is eligible, all employers must pay SSP.
Our team of HR experts can help you navigate this both when reviewing and creating contracts and policies, and as questions arise.
How we can support you with absence management
Our HR support team have decades of experience helping businesses with absence management.
Our experts will work closely with you to build legally compliant procedures to help protect your business from issues faced by absence management.
Should you experience an issues with someone taking a lot of sick leave, questions around SSP, Bradford Factor or more, our HR experts will guide you through the process and advise you on what steps you should take.
We also provide management guides on absence, which all your managers can access to help them through any situation that may arise.
Why choose our HR Support Service?
Terms that put you first
Monthly rolling contract, no lock-ins.
Personal touch
We’ll tailor everything we do to your needs.
Powerful HR software
HR that's fit for modern businesses.
Employment law experts
Our in-house legal team have decades of experience.
We're the trusted HR partner for 1000+ UK businesses
- Lishmans LLP
- Carpenter Box
- Cloud Accountant
- Redstone

"citrus HR is now thoroughly embedded in our accounting business. Staff can access their own records and it makes it easy to be really transparent. This really fits in with our company values and I get feedback from staff all the time about this being important to them.”
Margaret Kilner, Lishmans LLP, case study

“The clients we have introduced to citrus HR are delighted. It adds great value to the offering we give our clients.”
Nathan Keely, Carpenter Box

“A valuable addition to our service, which blends seamlessly with our core accountancy business.”
Duncan Lloyd, Cloud Accountant

“citrus HR as a value-added service has now become a matter of course for us at Redstone.”
Claire Macarthur, Redstone
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