Absence management

Absence Management made easy

Our HR experts helps thousands of businesses make absence management easy by helping them with the correct policies and procedures and providing advice and guidance.

Absence management

2,000+ UK businesses choose citrusHR’s friendly, flexible approach

Helping you manage sickness absence

Periods of employee absence are inevitable, but they can be disruptive and expensive, especially for small businesses. Our HR experts can help you manage absence effectively, with minimal impact to your business.

As seen in

The Guardian logo
The Guardian logo
The Guardian logo
The Guardian logo

As seen in

The Guardian logo
The Guardian logo
The Guardian logo
The Guardian logo

What is absence management?

Absence management is all about having the policies and processes in place to handle staff sickness, leave and other absence types.

To keep disruption to a minimum in the short term, many small businesses are often tempted to cut corners with absence management. Unfortunately, this can be a big risk, leaving you vulnerable to tribunal claims.

But that’s why we’re here to help. Some of the things we will help with are:


  • Documenting your absence management process in a sickness absence policy
  • Ensuring your process complies with UK employment law
  • Helping you ensure you treat everyone fairly and consistently in line with your policy
  • Allow you to keep documentation of absences in your new HR software



Advice on Statutory Sick Pay (SSP)

A question we get from small business owners all the time is “do we have to pay SSP?”

As a smaller business, covering Statutory Sick Pay can feel like a considerable financial burden, but provided the employee is eligible, all employers must pay SSP.

Our team of HR experts can help you navigate this both when reviewing and creating contracts and policies, and as questions arise.



How we can support you with absence management

Our HR support team have decades of experience helping businesses with absence management.

Our experts will work closely with you to build legally compliant procedures to help protect your business from issues faced by absence management.

Should you experience an issues with someone taking a lot of sick leave, questions around SSP, Bradford Factor or more, our HR experts will guide you through the process and advise you on what steps you should take.

We also provide management guides on absence, which all your managers can access to help them through any situation that may arise.

Why choose our HR Support Service?

Terms that put you first

Monthly rolling contract, no lock-ins.

Personal touch

We’ll tailor everything we do to your needs.


Powerful HR software

HR that's fit for modern businesses.

Employment law experts

Our in-house legal team have decades of experience.

We're the trusted HR partner for 2000+ UK businesses

  • Carpenter Box
  • Cloud Accountant
  • Redstone

Nathan Keely headshot

“The clients we have introduced to citrus HR are delighted. It adds great value to the offering we give our clients.”

Nathan Keely, Carpenter Box

“A valuable addition to our service, which blends seamlessly with our core accountancy business.”

Duncan Lloyd, Cloud Accountant

Claire Macarthur headshot

“citrus HR as a value-added service has now become a matter of course for us at Redstone.”

Claire Macarthur, Redstone