Why I do my jobHaving employees can be really daunting for small businesses and managing people can be difficult and complex. I love being in a position to be able to advise and guide managers and give them confidence in dealing with their staff so that they can make their business successful. Also, a lot of HR is about problem solving and I seem to have one of those brains that means I love being presented with a nice tricky dilemma and thinking about how to solve it and make everything right! I’ve been working in HR now for longer than I’d care to admit and I can’t imagine ever doing anything else – I genuinely love it!
What I did beforeI started my career many moons ago as a personal secretary but that only lasted for around 2 years when, whilst working as a PA in for a national retailer in their “personnel department” (as they used to be called!) it occurred to me that I quite liked life in personnel and decided that was the career I wanted to pursue. I soon became an administrator in that same department then a Personnel Manager. I moved on into Personnel and HR Manager roles in the travel industry and a couple of other well-known retail organisations before then specialising in employee relations for 2 of those organisations. When my daughter started school I decided that while I still loved HR, I needed a slight change of direction out of the corporate world and a job where I could drop off and pick up from school whilst not racking up hundreds of miles all over the country – so I joined Citrus and the rest is history!
What keeps me going when things get toughI always find that stomping around the block with my pooch – striving for my 10,000 steps per day – is a good head-clearer! I also know that I have a really supportive team who I can call to talk things through and get things off my chest if I need to. And failing that, chocolate – always helps!
Sherry Jacobs has been very engaged and supportive in our recent review of HR practices and in particular staff appraisals. She has helped us create appropriate systems and processes that everyone in the Practice is now supportive of. Thank you.
Nigel Dyke, Director, Alec French Architects