Blog

Resources and tools that can help you save valuable time and focus on what matters.

Managing employee grievances

Managing employee grievances

As an employer, it’s always difficult when an employee raises a grievance. It’s hard to hear that a member of the team isn’t happy at your company, especially in a small business, where staff can be more tight-knit. The main way to prevent grievances is to try and...

How to become an employer of choice

How to become an employer of choice

With Brexit looming large, candidates are becoming more cautious about putting all their job eggs in one basket. They don’t want to take a risk on a company that looks only half-decent, or that doesn’t offer them everything they’re looking for. Businesses are now...

Managing HR in construction site services

Managing HR in construction site services

Louise Rees is Business Support Consultant at telecommunications network auditors, Construction Site Services (CSS), a small business who were looking for a reliable HR service to help manage their people. CSS were looking to source a new HR service provider but...

TUPE: How to get the transfer process right

TUPE: How to get the transfer process right

If you’re involved in a TUPE (Transfer of Undertakings Protection of Employment) transfer process, either as the outgoing employer (the “transferor”) or incoming employer (the “transferee”), there are several crucial steps you need to follow to make sure you get...

Managing HR in the education sector

Managing HR in the education sector

Sarah Thomas is Office and Finance Manager at Birmingham Education Partnership (BEP), an organisation which runs education partnerships through a range of services for 450 schools across Birmingham. When Sarah started at the company in 2017, it was still a relatively...

Changing employees’ working hours

Changing employees’ working hours

Changing employees’ working hours can result in a lot of difficulties for employers, an extreme example of which we’ve seen in the recent news coverage surrounding Asda. The supermarket chain handed out new employment contracts to over 120,000 of its hourly workers,...

Long-term sickness absence

Long-term sickness absence

Long-term sickness absence is usually defined as a period of continuous absence of more than four weeks. The absence may be due to: an unexpected illness a chronic condition an accident or planned operation As an employer, you must take care to manage the situation...

Talking politics at work

Talking politics at work

Due to the current political landscape in the UK, people's views on politics will inevitably surface in the workplace. With so many differing opinions, beliefs and political affiliations flying about, there’s a possibility that discussion could turn into an argument...

Managing HR in property management

Managing HR in property management

Craig Duncan is Company Director at Cross Keys Estates, an independent Estate Agency that wows its customers with tailored professional advice. Joining citrus HR in 2019, Craig was looking for  Like many small businesses, Cross Keys struggled to keep HR top of mind,...

Workplace relationships: A guide for employers

Workplace relationships: A guide for employers

Can employees form romantic relationships at work? Well, that very much depends on the business. And as the news scandal concerning former McDonald’s CEO Steve Easterbrook has brought to light, if you work at McDonald’s, you can’t. Easterbrook was dismissed from his...

Managing HR in a solicitors practice

Managing HR in a solicitors practice

Patrick Cheshire is Office Manager at Gittins McDonald, a team of solicitors with expertise in conveyancing, family law, probate and crime, in charge of most day-to-day HR processes. When Patrick joined the company, there were no clear HR processes in place, and he...

Do I need payroll software?

Do I need payroll software?

When setting up a small business, learning how to do payroll is often the most stressful part for employers. Making sure all the calculations are correct and getting the information over to HMRC ready for your staff to get paid on pay day can take up valuable time and...

Managing HR in a non-profit

Managing HR in a non-profit

Nigel Langhorn is CEO of Agamemnon Housing, a not-for-profit organisation providing affordable, managed housing for people over 60., who came to citrus looking for HR expertise to help manage his people. When Nigel took over as CEO for Agamemnon Housing, he was struck...

How does payroll work?

How does payroll work?

As an employer, payroll will be one of the most essential aspects of what you do. The process starts as soon as you hire your first employee and requires regular management to keep it running smoothly. A solid payroll system is key in ensuring your company is...

Why use employee attendance software?

Why use employee attendance software?

Employee attendance tracking is a priority for many employers, because the benefits are numerous. Not only does it make it easier to schedule annual leave and identify any attendance issues, but it also improves staff morale when everyone is paid correctly for the...

What are some examples of gross misconduct?

What are some examples of gross misconduct?

Gross misconduct is when an employee commits a serious act that immediately destroys your working relationship with them. If this happens, you can consider summarily dismissing the employee without notice, but you must also make sure you follow a proper disciplinary...

Confronting an employee drinking problem

Confronting an employee drinking problem

Managing an employee with an alcohol problem is one of the most difficult issues you can face as an employer. Not only are their attendance records likely to take a hit, but their alcohol dependence can also have a negative effect on the volume and quality of work the...

Using Slack for business

Using Slack for business

When you’re agreeing the finishing touches for a work project, or trying to organise after-work drinks, sending emails back and forth to colleagues can be time-consuming and inefficient. At citrusHR, we’ve discovered that using...

Managing a redundancy process for one employee

Managing a redundancy process for one employee

Sometimes, particularly in small businesses, a situation arises where only one employee needs to be made redundant. Without a pool of candidates to choose from, how do you prove that you’ve followed a fair redundancy process? Firstly, it’s important to remember that...

What is parental leave?

What is parental leave?

The definition of parental leave in the UK is when an employee takes time off work to look after their children’s welfare. This could involve organising childcare arrangements, looking at new schools or just spending time with their children. Parental leave shouldn’t...

Managing HR in education services

Managing HR in education services

Samantha Dyson is Managing Director at Key Education Services Ltd, an independent supply teaching agency, and was looking for a service that provided watertight HR policies and much more at the start of her HR journey. Like many of our customers, Samantha realised she...