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Resources and tools that can help you save valuable time and focus on what matters.

5 HR basics for small business

5 HR basics for small business

For small business owners, HR can seem a scary prospect. You’re likely keen to get the foundations sorted, but when you’ve got limited time and money to deal with all the HR basics such as recruitment, onboarding and setting up payroll, it may seem easier to let them...

On-premise or cloud-based HR: which system is best?

On-premise or cloud-based HR: which system is best?

The two main systems for HR are on-premise and cloud-based (or Software as a Service/SaaS). The former involves a software system which is installed on premises, using your organisation’s own computers and servers. The latter is accessed through a web browser and...

Managing HR in recruitment advertising

Managing HR in recruitment advertising

Matt Farrah is director and co-founder of Niche Jobs Ltd, an organisation that helps people to advertise and find jobs in the health and social care industry. Matt was looking for stress-free support in 2018 which led him to us. When Matt discovered that...

What is payroll?

What is payroll?

The official definition of payroll is a company’s list of employees. However, it’s commonly understood to mean the combined wages and salaries paid out to all employees, and the department that looks after them. As an employer, payroll is one of the most important...

What counts as a disability in the workplace?

What counts as a disability in the workplace?

Under UK employment law, someone is defined as disabled if they have a mental or physical health issue which: makes it difficult for them to carry normal daily activities which will usually include their normal day to day activities at work has more than a minor or...

Managing HR in creative media

Managing HR in creative media

Derek Moore is CEO at Coffee and TV, a creative media company specialising in brand commercials, broadcast projects and music videos. Staying compliant was one of the top aspects Derek wanted to get straight and found citrus HR to help him do just that. Like a number...

What to do when an employee is undergoing IVF

What to do when an employee is undergoing IVF

With an increasing number of women choosing to have children later in life, the number of people turning to IVF treatment is on the rise. For employers, this presents some challenges. Not only is IVF treatment a topic an employee is likely to feel uneasy discussing...

How to request a reference for a new employee

How to request a reference for a new employee

It’s always best to take a consistent approach when requesting references to help you avoid any claims of unlawful treatment. To request a reference for a prospective employee you should: Get written, detailed and signed consent from the prospective employee before...

How to give an employee reference

How to give an employee reference

When providing a reference for an employee, it’s important to: Get written and signed consent Be consistent in the types of information you give Avoid providing any information which could be disputed as unfair or incorrect Comply with data protection laws Mark all...

Managing HR in a charity

Managing HR in a charity

Anna Clark is CEO of Equation, a charity working to prevent domestic abuse and sexual violence and to promote gender equality. Following the resignation of the company’s lead admin, Anna was keen to explore what aspects of the role - which involved a significant...

The best questions for effective exit interviews

The best questions for effective exit interviews

Exit interviews are a brilliant way for employers to find out how they might better engage and retain staff. Employees leaving an organisation tend to speak a little more frankly about their experiences, which can sometimes uncover problem areas you might not have...

Internal vs external recruitment: The pros and cons

Internal vs external recruitment: The pros and cons

Need to make a new hire? Where should you start looking for candidates? Start-ups obviously have no other option but to hire from the outside. However, when a company gets to about 20 employees or so, the best place to start looking might be internally. In this post...

The recruitment process explained

The recruitment process explained

Recruiting the right people is rarely simple. Getting the right fit for the role, as well as your business, can be a really challenging and time-consuming prospect. The answer is to have a bullet-proof recruitment process. One that saves you time, and makes sure you...

11 things you must do to recruit legally

11 things you must do to recruit legally

Looking to recruit but are unsure what you should be considering? Do not worry, a lot of people we speak to everyday ask similar questions. There are a number of steps employers must take to stay on the right side of the law when it comes to recruiting employees. Much...

How to check if someone has the right to work in the UK

How to check if someone has the right to work in the UK

When checking someone’s right to work in the UK, you’ll need to view valid documentation and make and save a copy of these. Failing to do so for everyone you employ is breaking the law, so you need to ensure it’s a routine part of your recruitment process. Why is...

How many days unpaid leave is an employee entitled to?

How many days unpaid leave is an employee entitled to?

Unpaid leave in the UK is when an employee takes time off and has no legal right to be paid for it. An employer’s obligations to agree to unpaid leave and how much to give are quite blurry and can cause some confusion. Reasons for taking unpaid leave The reasons for...

Time off for dependants

Time off for dependants

All employees have a legal right to a reasonable amount of unpaid time off work to deal with emergency situations affecting their dependants. This is typically known as 'time off for dependants' or 'dependant leave'. But what is a ‘reasonable amount’ of time? And what...

Managing HR in retirement planning services

Managing HR in retirement planning services

Anna Hall is Practice Manager for Retirement Planning Specialists, Sound Financial Planning. On taking over as Practice Manager, Anna wanted to make sure internal issues were correctly dealt with in line with current employment law. And with the business looking to...

When does paternity leave start?

When does paternity leave start?

Paternity Leave - unlike Shared Parental leave, which can be taken in blocks - must be taken in one go. The maximum leave available is two consecutive weeks, but some employees opt to only take one week. So far, so simple. Where the most confusion occurs is around...

What is Shared Parental Leave?

What is Shared Parental Leave?

Shared Parental Leave (SPL) is an entitlement of up to 50 weeks of leave that can be shared between two parents in place of Maternity Leave. If you’re not familiar with Shared Parental Leave, you’re definitely not alone! Despite the government’s ‘Share the Joy’...

Employee off sick after annual leave refused

Employee off sick after annual leave refused

It’s a tricky one; you’ve refused annual leave for an employee, and when the requested day arrives, they call in sick. Of course, they could genuinely be ill, but you’re suspicious. What can you do? Take great care when addressing this with your employee, as you don’t...

Bank holiday entitlement for part time workers

Bank holiday entitlement for part time workers

Take one part-time employee who always works on Monday, and another who never does. Does only the Monday worker benefit from paid leave for the bank holiday Mondays? In short, no. Employees should be treated equally, and this includes bank holiday entitlement too....

What to include in an annual leave policy

What to include in an annual leave policy

A robust, legally compliant annual leave policy, setting out how your business manages requests for annual leave, is something all organisations should have. A good policy will let your employees know everything they need to do and can expect around requesting annual...