Author: Jane Mason

As HR Operations Manager, I oversee the Customer Services and HR/Legal teams. I am responsible for ensuring our customers are well supported throughout their journey, receiving outstanding levels of support and advice. As part of the Senior Management Team I am also responsible for advising on HR best practice and supporting citrusHR to achieve its business goals and objectives. Before joining citrusHR I spent 16 months as Head of Central Services at health and social care experts Carterwood and prior to that I spent 5.5 years working as Head of HR & Training for Dementia Care, a dementia charity based in Newcastle upon Tyne. I am MCIPD qualified and have a degree in BA(Hons) Human Resource Management.

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